no phone or computer for 6 days

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no phone or computer for 6 days

Post by redburmese on Mon Feb 17, 2014 8:25 pm

Been off line for 6 days !the local french council chappy chopping back the trees and hedges ,after lunch wednesday afternoon managed to sever the phoneline to our hamlet  Shocked just been reconnected this afternoon ,so have paid my 40 euros a month for phone and computer with a loss of 6 days not useable ,these french are not silly are they  Razz yes another merlot i think  Rolling Eyes  Rolling Eyes 
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Re: no phone or computer for 6 days

Post by Amber on Tue Feb 18, 2014 2:21 pm

Can't you contact your provider and claim for that?

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Re: no phone or computer for 6 days

Post by very19 on Tue Feb 18, 2014 5:35 pm

Amber wrote:Can't you contact your provider and claim for that?
Absolutly no chance for that... They will say, see with your local council. That's logical and possible in theory because they have insurance. But in practice... could be difficult and long time... How much the prejudice? 6/30 of 40 euros... 8 euro to claim.


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Re: no phone or computer for 6 days

Post by redburmese on Wed Feb 19, 2014 2:28 pm

orange france ,have to agree no chance ,shame would have paid for some merlot, perhaps the french tree cutter had already drunk his at lunchtime  Rolling Eyes Twisted Evil Twisted Evil 
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Re: no phone or computer for 6 days

Post by tocyvi on Thu Feb 20, 2014 9:01 am

Not all bad news! If your phone line's down, you're spared the constant and seemingly endless torrent of cold calls which seem to have increased dramatically since the New Year
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Re: no phone or computer for 6 days

Post by redburmese on Thu Feb 20, 2014 7:50 pm

ON RED DOTSO ONLY A FEW COLD CALLS A YEAR ,
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Re: no phone or computer for 6 days

Post by Myriam on Thu Feb 20, 2014 8:10 pm

The good news is that, if the fault lies with Orange, ie. if they're responsible for the fact that you have no connection, you can indeed claim for a refund. I did that and they gave me a month refund.

In this case the mairie is responsible for their workers cutting the line, so you should make a reclamation with them.
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Re: no phone or computer for 6 days

Post by Myriam on Thu Feb 20, 2014 8:11 pm

Anyway, Red, you have the best reason/argument for not posting  Wink !
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Re: no phone or computer for 6 days

Post by redburmese on Thu Feb 20, 2014 8:46 pm

Me not post Myriam  come on  Rolling Eyes wished you lived nearer for a good discussion  Rolling Eyes Rolling Eyes 
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