Reclaiming medical expenses from my Mutuelle
+4
edmoraz
DC
Inkflo
tocyvi
8 posters
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Reclaiming medical expenses from my Mutuelle
I seem to be having difficulties in receiving my top-up medical expenses from my Mutuelle when I've paid for treatment. For example, when I visited my doctor recently, I paid by card and also handed over my Carte Vitale. A couple of days later, the obligatory sum was repaid by CPAM into my bank account but I am still waiting for the top-up from the Mutuelle. I think I'm right in saying that the system should handle all of these payments back to my account automatically, or is it dependent on the CPAM passing the information to the Mutuelle.
What makes it worse is that the whole system is so incredibly unwieldy and paper-dependent that it is virtually impossible to keep track of what income refers to which treatment. Can anybody shed some light on this please? Perhaps I am doing something wrong but I've been doing it long enough and I thought I knew my way round the system!
What makes it worse is that the whole system is so incredibly unwieldy and paper-dependent that it is virtually impossible to keep track of what income refers to which treatment. Can anybody shed some light on this please? Perhaps I am doing something wrong but I've been doing it long enough and I thought I knew my way round the system!
tocyvi- Posts : 361
Join date : 2013-07-10
Re: Reclaiming medical expenses from my Mutuelle
Not every Mutuelle automatically pays via the CPAM.
Our original one, used to demand the factures before they would reimburse us.
The online one we now have, which is half the price, has a connection to the CPAM and they do it all via that.
You need to ask your mutuelle if they do that, and if not, I would think about changing to one that does!
Our original one, used to demand the factures before they would reimburse us.
The online one we now have, which is half the price, has a connection to the CPAM and they do it all via that.
You need to ask your mutuelle if they do that, and if not, I would think about changing to one that does!
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Re: Reclaiming medical expenses from my Mutuelle
Thanks for the reply, Inkflo. I didn't realise that - so despite the monumental bureaucracy that exists here, in some cases it still comes back to pen & paper!Inkflo wrote:Not every Mutuelle automatically pays via the CPAM.!
I don't get this. I thought the whole point of the automated Carte Vitale system was that it should do away with the factures and be steadily working towards the paperless society that the officials keep banging on about.Inkflo wrote:Our original one, used to demand the factures before they would reimburse us.
tocyvi- Posts : 361
Join date : 2013-07-10
Re: Reclaiming medical expenses from my Mutuelle
I think it's the Mutuelle companies that don't participate, rather than the
cpam. It pays to shop around for your mutuelle, as our online one that we changed to three years ago,
deals direct and gives us a much better cover for less money and less hassle.
cpam. It pays to shop around for your mutuelle, as our online one that we changed to three years ago,
deals direct and gives us a much better cover for less money and less hassle.
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Re: Reclaiming medical expenses from my Mutuelle
Could you PM me the details of your online Mutuel please? Many thanks.
DC- Posts : 37
Join date : 2013-07-23
Re: Reclaiming medical expenses from my Mutuelle
DC wrote:Could you PM me the details of your online Mutuel please? Many thanks.
Have sent you a pm DC.
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Re: Reclaiming medical expenses from my Mutuelle
Could you pm me too please Inkflo.
edmoraz- Posts : 31
Join date : 2013-07-10
Age : 63
Location : Birkdale/St Eloi
Re: Reclaiming medical expenses from my Mutuelle
Moi aussi please Inkflo
Tony H- Posts : 197
Join date : 2013-07-09
Location : near St. Goussaud, 23
Re: Reclaiming medical expenses from my Mutuelle
All pm's sent.
Good luck
Good luck
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Tony H- Posts : 197
Join date : 2013-07-09
Location : near St. Goussaud, 23
Re: Reclaiming medical expenses from my Mutuelle
Thanks Inkflo
edmoraz- Posts : 31
Join date : 2013-07-10
Age : 63
Location : Birkdale/St Eloi
pm request
lucky wrote:Please could you pm the details to us as well ?
In your pm box now.
Last edited by Inkflo on Tue Aug 06, 2013 1:20 pm; edited 1 time in total (Reason for editing : forgot to enter subject)
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Re: Reclaiming medical expenses from my Mutuelle
Sorry to be a bore, but could you PM me as well please? Many thanks!
Re: Reclaiming medical expenses from my Mutuelle
No problem Myriam, sent it to you.
Inkflo- Posts : 409
Join date : 2013-07-10
Location : Haute Vienne, Limousin, France
Re: Reclaiming medical expenses from my Mutuelle
Thanks a bundle for the detailed info, Inkflo, much appreciated.
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